Vulnerability Disclosure Policy

1. How to report

To help us investigate efficiently, please include, where available:

• A description of the vulnerability
• Affected URL(s), endpoint(s), or feature(s)
• Reproduction steps
• Proof-of-concept materials where appropriate
• Your contact information

2. Our commitment

• We will acknowledge receipt of valid security reports within a reasonable amount of time.
• We will investigate reported issues in good faith.
• We may request additional information to reproduce or validate the issue.
• We will keep reporters informed regarding the status of the investigation where reasonably practicable.

3. Good-faith research

Provided you comply with this Policy, ReverseLookup considers good-faith security research to be authorized. Researchers should:

• Access only the minimum information reasonably necessary to demonstrate the reported issue.
• Immediately stop testing if personal information is encountered beyond what is reasonably necessary to validate the vulnerability.
• Avoid modifying, deleting, retaining, copying, publishing, or disclosing personal information except as reasonably necessary to report the issue to ReverseLookup.
• Avoid disrupting the availability or performance of the Services.

4. Out of scope

This Policy does not authorize:

• Social engineering or phishing
• Physical attacks
• Denial-of-service attacks
• Malware deployment
• Credential stuffing or password attacks
• Spam or excessive automated testing
• Persistence after a vulnerability has been demonstrated
• Accessing data beyond what is reasonably necessary to validate the issue
• Any activity prohibited by applicable law

5. Rewards

6. Public disclosure

We request that researchers refrain from publicly disclosing vulnerabilities until ReverseLookup has had a reasonable opportunity to investigate and remediate the reported issue.

7. Urgent incidents